Frequently
Asked Questions

Simply browse our fleet on the Hire , pick your vehicle, and click "Hire Now" to send us a WhatsApp message. Our team will confirm availability and guide you through the booking in minutes.

The minimum hire period is 1 day (24 hours). For bikes, we recommend a minimum of 2–3 days for mountain or long-distance trips to fully enjoy the experience.

Yes! Just contact us on WhatsApp before your original return date and we'll arrange an extension, subject to availability. Additional daily rates will apply from the original end date.

A refundable security deposit is required for all hire vehicles. The amount varies by vehicle type — typically NPR 5,000–15,000. This is fully returned when the vehicle is brought back in the same condition.

Yes, but the person riding or driving the vehicle must present their own valid license at the time of pickup. The hirer's ID and the rider's ID must both be provided.

All vehicles are provided with a full tank. You are expected to return them with a full tank as well. If the tank is not full on return, the fuel cost will be deducted from your security deposit.

We offer guided and self-guided tours covering Nepal's most iconic routes — including the Annapurna Circuit, Upper Mustang, Everest Base Camp Trail, Langtang Valley, and Pokhara–Kathmandu rides. View all options on our Tours page.

Some tours are suitable for beginners while others are for experienced riders only. Each tour listing clearly states the skill level required. Our team can also help you choose the right route based on your experience.

This depends on the specific tour package. Some packages are fully inclusive (vehicle + guide + accommodation + meals), while others are vehicle and guide only. Please check the tour details or contact us for clarification.

Absolutely! We specialize in custom travel plans. Share your preferred destinations, duration, and budget with us and our team will design a personalized itinerary just for you. Contact us on our contact page.

Guides are mandatory for restricted area permits (e.g., Upper Mustang, Manaslu). For other routes, guides are optional but highly recommended for first-time visitors as they know the roads, shortcuts, and local hospitality spots.

Rates vary by vehicle type — scooters start from NPR 1,800/day, dirt bikes from NPR 4,000/day, adventure bikes from NPR 5,000/day. See the full list with real-time availability on our Hire .

Yes! We offer special weekly and monthly rates. Bookings of 7+ days receive a discount, and bookings of 30+ days get our best long-term rates. Contact us directly to discuss a package deal.

We accept cash (NPR), eSewa, Khalti, and bank transfers. For international customers, we also accept payment in USD or EUR in cash. We do not currently accept credit or debit cards directly.

No hidden charges — ever. The daily rate quoted on our Hire page is what you pay. The only additional costs would be fuel, tolls, parking, and any damage repair costs that may arise during your hire period.

For standard hire, you pay the hire fee + security deposit at pickup. For tours, a 30% advance is required to confirm your booking, with the remaining balance paid on the day of departure.

You need a valid government-issued ID (citizenship card, passport, or driving license) and a valid driving license for the vehicle category you wish to hire. Copies will be taken and held during the hire period.

Yes, international driving licenses are accepted. However, if your license is not in English, you must carry a certified translation or an International Driving Permit (IDP) alongside the original.

For bikes up to 200cc, a Class A motorcycle license is required. For bikes above 200cc, you need a Class A license with at least 1 year of experience or an equivalent endorsement on your international license.

Yes! We welcome tourists from all countries. You will need your valid passport, tourist visa, and an international driving permit or home country license for the relevant vehicle class.

Hirers must be at least 18 years old with a valid license. For high-powered bikes (400cc and above) and cars, we recommend hirers to be 21 or older with adequate riding or driving experience.

Yes! We offer free delivery and pickup within Kathmandu Valley for bookings of 3 days or more. For shorter bookings or locations outside the valley, a small delivery fee applies based on distance.

Yes, we can deliver and collect vehicles from Tribhuvan International Airport, Kathmandu. Please inform us of your flight details at least 24 hours in advance so we can arrange timely delivery.

Our standard pickup hours are every day from 7 AM to 7 PM. For early morning or late evening pickups, please contact us in advance to make special arrangements.

One-way drop-offs are possible for certain routes (e.g., Kathmandu to Pokhara). There is an additional one-way fee for this service. Please discuss this with us when booking so we can plan accordingly.

All our vehicles carry basic third-party insurance as required by Nepali law. This covers damage to third parties. We strongly recommend purchasing personal travel and accident insurance for your trip — especially for mountain routes.

In the event of an accident, stop safely, contact local authorities if needed, and immediately call or WhatsApp our support line. Document the scene with photos. Repair costs for at-fault damage will be assessed against the security deposit.

Yes, helmets are provided with every bike hire — one per rider. We strongly encourage wearing full protective gear. Additional gear (gloves, jackets, knee pads) can be hired separately. Please ask when booking.

Every vehicle in our fleet is serviced and inspected before each hire. You will be shown the vehicle's condition at pickup and given a checklist. Any pre-existing damage is noted to protect you from unfair charges on return.

Our support team is reachable 24/7 during your hire period. In the event of a mechanical breakdown not caused by misuse, we will arrange roadside assistance or a replacement vehicle at no additional cost to you.

Cancellations made 48+ hours before the hire/tour start date receive a full refund. Cancellations within 24–48 hours receive a 50% refund. Cancellations within 24 hours or no-shows are non-refundable.

If we determine a route is unsafe due to weather or road conditions, we will either reschedule at no extra charge or offer a full refund. Your safety is our priority and we will never push a trip under dangerous conditions.

Refunds for cash payments are processed immediately. For digital payments (eSewa, Khalti, bank transfer), refunds are processed within 3–5 business days. Please keep your payment receipt for reference.

Yes! We strongly encourage rescheduling over cancellation. You can reschedule your booking free of charge up to 24 hours before the start date, subject to vehicle or tour availability on your new preferred date.